Shipping and Returns
We deliver products Australia wide
using Australia Post. One postage charge of $10 will apply to all orders.
Orders are dispatched within 2 business days and shipping times are estimated
at between 3-7 business days depending on your location within Australia.
CUSTOMER SERVICE POLICY:
Red Carpet Manicure is committed
to providing exceptional customer service and quality products. We
endeavour to make sure that all products listed on our website are currently in
stock and pricing is true and correct. Standard delivery time frames are
between 3-10 business days; in the event that an ordered item is not available
or we are unable to fulfil your order we will notify you within 2 business days
to arrange an agreeable alternative item, a backorder or a full refund.
We accept Visa, Master Card and Paypal.
Please have your payment method and billing address available when ordering.
Customer service lines are open from 9:00am - 6:00pm (EST) Monday to Friday.
We are closed Saturday and Sunday.
Claims for missing items must be done within 3 business days of receiving your
All electrical equipment must
be returned within 30 days from receipt for full credit or exchange. No
returns accepted after 30 days on all items. Manufacturer’s warranties still
apply. Bi-Monthly or promotional items must be returned or exchanged during
deal period complete.
Please allow ten business days for your credit
card refund to process upon receipt of your return. You are responsible for the cost of shipping returned or exchanged
goods. If it was our error, we will reimburse you the cost of the
shipping via ground service. There are no returns or exchanges on FREE
goods on deals.